Fully resourced lesson covering LO1 - 1.7 of the R064 unit for the Cambridge National in Enterprise & Marketing course focusing on customer feedback techniques.


This resource in detail:

  • Format: PowerPoint & PDF
  • Editing: Cannot be edited; there's no need! Additional slides can be added to the PowerPoint.
  • Content: 1 x PowerPoint (8 slides), 2 x PDF handouts

R064 1.7 Teaching Pack (Customer Feedback)


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